Frequently Asked Questions
Everything you need to know about shopping with Afends.
What is Afends' commitment to sustainability?
We are dedicated to eco-friendly fashion, prioritizing organic hemp, recycled fibers, and carbon-neutral manufacturing processes to minimize our environmental footprint.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all full-priced items. Products must be in original condition with tags attached. Please note that for hygiene reasons, swimwear and underwear cannot be returned.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as our hemp blends may have a slightly different drape than traditional cotton.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options including Afterpay and Klarna for eligible regions.
How should I care for my hemp clothing?
To ensure longevity, we recommend a cold machine wash with eco-friendly detergent and line drying in the shade. Hemp softens with every wash, so avoid harsh chemicals or high heat.