Returns & Exchanges
At Afends, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't quite right, we offer easy returns and exchanges within 30 days of purchase for all full-priced items.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Choose Your Remedy
Select whether you would like an instant exchange for a different size, a store credit with a bonus value, or a refund to your original payment method.
Pack and Label
Securely pack your items in their original condition with tags attached and print your prepaid shipping label provided through the portal.
Drop Off and Track
Drop your package at any authorized postal location and keep your tracking number handy while we process your request within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing